Service F.A.Q.

If you are trying to find MINI Maintenance in the Tacoma area, Tacoma MINI is here to answer all your most pressing service questions. From oil changes to brake checks, our technicians are factory-licensed professionals with the skills and know-how to keep you on the road for miles to come.  

Frequently Asked Questions

Yes, vehicles that are 7 years old or newer requiring a full day service, diagnosis or repairs qualify for a loaner vehicle. You must be 21 years of age and have full coverage insurance. Please call for more information.
If your vehicle does not qualify for a loner, we can offer you an enterprise vehicle at a discounted rate while service and repairs are being performed. Please call for more information.
Yes, Customers can wait in our waiting room for appointments that are 3 hours or less.
Yes, to get you to and from the dealership we utilize Lyft- when this method of transportation is requested, we can get you a ride to and from the dealership within a 10-mile radius of our location. For all requested Lyft rides Wait time is dependent on what the vehicle is requiring.
Calling in to speak with one of our representatives is the best way to schedule to ensure your needs are met. Customers who opt to schedule online can expect a phone call within 24hrs to confirm we can meet your expectations. 
Afterhours your vehicle will need to be parked outside service department. A night drop envelope can be found  near the first door. Please fill out this form in full and place the key in the envelope and drop in our secured box.
For basic maintenance services i.e.: oil services, Brake fluid, filters, spark plug replacement Customers can expect to wait 2-3 hours depending on how many services are requested.  Your type of transportation set up will change the amount of time we have your vehicle.
Vehicles that are manufactured after the year 2001 or newer have condition-based service intervals. This means depending on driving habits the vehicle may require service sooner or later than some. Most of our vehicles require a routine oil service once a year or every 10,000 miles. It's also important for drivers to rely on their Service Indicator Lights or Service Interval System to determine when it's time to bring the vehicle in for service.